Customized Training
Common Ground offers open enrollment, off-the-shelf, and custom designed trainings to meet client needs. This page describes a range of potential off-the-shelf and custom-designed trainings that we can offer internally to organizations. For open enrollment trainings, please click the Open and Upcoming Training Events tab.
Common Ground offers a unique approach to skills development. We believe in customizing our trainings to meet the needs of our clients. We work closely with the client organization's training contact to ensure that the training is designed to meet the objectives of the organization. We know that your staff's time is valuable and are committed to making sure that participants come away with skills that they can immediately implement in their jobs. Common Ground is dedicated to providing excellent quality and enjoyable training programs by emphasizing experiential learning enhanced by mini-lectures, demonstrations, videos, role plays and discussion.
Often, we conduct training in two parts. Part I imparts the skills desired in an experiential workshop environment. In Part II, as requested by the client, the trainer facilitates participants' integration of the skills introduced in the training by acting as an individual or team coach.
Trainings offered by Common Ground include:
As with life generally, conflict is inevitable in the workplace. This fact of life is not bad. Indeed, positive change and growth can come out of conflict. Successful employees, managers and executives use problem-solving skills to work through conflict within their organizations to build morale and affect positive change. In this training, participants might take an assessment that will indicate their conflict management style, learn how to assess a conflict situation, learn to select a strategy to resolve the situation, and develop approaches to use with others involved in the conflict. Also, we might address and practice the communication skills of active listening, reframing and effective speaking.
This training can be provided in modules, ranging from a couple of hours to two days, depending on needs and available time frame.
You cannot not negotiate. Negotiation is a daily activity on and off the job. Participants will learn skills to maximize their outcomes in negotiations by honing interest-based negotiation and competitive bargaining skills. Participants will develop expertise in effective negotiation preparation, dealing with difficult people and elegantly dealing with negotiation tactics. In the training, participants will discuss human psychology in the negotiation process and how to negotiate in light of these human factors. Also, participants will learn proven questioning techniques and telephone negotiation do's and dont's.
This training can be provided in modules, ranging from a half day to two days, depending on needs and available time frame.
Cutting-edge companies realize that people in conflict can often resolve their issues more effectively with the assistance of a third party trained in mediation skills. Sometimes a professional mediator from outside the organization is necessary. Other situations can be resolved very effectively by using internal mediators. Or, the manager of employees might be called upon to mediate between two or more employees. Common Ground offers training for internal mediators and managers in the skills that professional mediators use to resolve organizational conflict. Participants will develop an ability to determine mediability, manage the mediation process, implement appropriate interventions, and remain neutral in the process.
This training can be provided in modules, ranging from one day (overview training) to five days, depending on the depth desired by the client.
Conflict coaching is a powerful vehicle for people in conflict to develop insights and formulate strategies to manage the conflict and improve working relationships. Conflict coaching is defined as a set of skills and strategies used to support peoples’ ability to engage in, manage, or productively resolve conflict. In this process, the conflict coach works one-on-one with a coachee experiencing conflict with another person. Conflict coaching enables the coachee to talk about the conflict with a third party (the conflict coach), consider options for managing the conflict, and design an approach to working out the conflict with the other person. Conflict coaching can be used as a stand-alone process, or can be practiced with each of the parties in separate meetings during mediation.
In this training, participants will learn to: define conflict coaching and distinguish it from other processes; review, observe and practice a conflict coaching process (with trained coaches); refine listening and questioning skills; and manage psychological dynamics of a person in conflict.
This training can be provided in modules, ranging from one day (overview training) to three days, depending on the depth desired by the client.
Meetings are a fact of life in the business world. Unfortunately, many meetings go longer than necessary, lose focus, create frustration, and do not accomplish their intended purposes. This training is designed to enable participants to develop effective meeting facilitation skills such as: meeting preparation, building powerful agendas, developing meeting guidelines, creating buy-in to the purposes of the meeting, creating action plans, building consensus and assuring follow-through. This training is valuable for all levels of the organization, staff, management and executive.
This training can be provided in modules, ranging from one day (overview training) to three days, depending on the depth desired by the client.
In this increasingly complex and fast-paced world no one individual can accomplish his or her work objectives alone. Teamwork is becoming increasingly important in these challenging times. In this training, teams will learn how to understand each other's work, communication and decision-making styles, establish optimal roles for team members, implement procedural and behavioral guidelines, develop systems for team and individual feedback, and learn to overcome fear and control issues on the team.
This training can be provided in modules, ranging from one day (overview training) to three days, or more, depending on the depth desired by the client.
We communicate constantly at work, verbally, non-verbally and in writing. Although we communicate all the time, many people have not been trained in how to communicate well. Communication begins with the thoughts that we have, the words that we formulate and how those words are expressed. Moreover, communication is often expressed using no words at all. In this training, participants will develop the skills of active listening, reframing and effective speaking. They will learn to develop rapport using verbal and non-verbal techniques, de-escalate emotions, determine what is underlying a spoken message, and read unspoken messages. Also participants will learn techniques for dealing with anger, other people's as well as one's own.
This training can be provided in modules, ranging from a couple of hours to two days, depending on needs and available time frame.
Common Ground can custom-design a training program for your organization!
To contact Common Ground: E-mail: RAmadei@aol.com; Phone:303-604-1960.